Shipping policy

Thank you for shopping with Melydori. This Shipping Policy explains how and when your orders are processed and delivered.

Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

Please note:

· We work with third-party suppliers and fulfillment partners.

· Processing times may vary depending on product availability and supplier location.

· You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Time & Delivery Estimates

Estimated delivery times vary depending on your location and the supplier fulfilling your order.

Typical delivery timeframes:

· United States: 7–20 business days

· Europe: 7–25 business days

· International: 10–30 business days

These are estimates only and not guaranteed. Delivery times may be affected by:

· customs clearance

· carrier delays

· holidays

· weather conditions

· high order volumes

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

In some cases, free shipping may be offered as part of a promotion or product listing.

Customs, Duties & Taxes

Melydori and MELYDORI LLC is not responsible for any customs duties, taxes, VAT, or import fees applied by your country.
These charges, if applicable, are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to become active.

If you have not received tracking information within 10 business days of placing your order, please contact us at melydori.shop@gmail.com.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address entered at checkout is accurate and complete.

We are not responsible for orders that are:

· delivered to an incorrect address provided by the customer

· lost due to incomplete or inaccurate address details

If you notice an error in your shipping information, contact us immediately after placing your order.

Lost or Delayed Shipments

If your order appears delayed or lost in transit, please contact our support team first.
We will work with the carrier and supplier to investigate the issue.

Please note that delivery delays caused by carriers, customs, or force majeure events are outside our direct control.